No matter how bad a day you may be having, greet someone else with a smile. They may be having a bad day too, and you may have given them just what they needed.
This is something that Randy always tries to put into place when ever he gets out of the truck. He tries very hard to treat people the way he wants to be treated. It works when meeting the shipper, the receiver, the waitress, the custodian, the Border Officers and fellow drivers. So I had best learn to smile, smile, smile! (People may think I am a lunatic, but oh well :p)